Patient Registration - Highland Park Clinic
Company: Fairview Health Services
Location: Saint Paul
Posted on: April 24, 2024
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Job Description:
Overview
M Health Fairview has an immediate opening for a Patient
Registration Specialist at the Highland Clinic located in Highland
Park Clinic, MN. Join M Health Fairview, the largest healthcare
system in the state! The M Health Fairview Highland Park Clinic is
a growing and collaborative clinic. Our clinic hours are 7AM to 6PM
Monday - Thursday and 7AM - 5PM on Fridays, so no evenings,
weekends, or holidays. This provides an excellent work life
balance!
This is a 1.0 FTE (80 hours per two week pay period) opening and is
benefits-eligible.
M Health Fairview offers a competitive benefits package including
medical/dental, 401k/403b with employer match, tuition
reimbursement, and PTO. For details, please visit our benefits page
by clicking here (https://www.fairview.org/benefits)
Responsibilities Job Description
Our Patient Registration crew greets and welcomes patients into the
clinic. The verify, register and schedule patients with accurately
and efficiently. This includes verifying insurance and demographic
information. This team also reviews and maintains patient accounts,
secures financial arrangements on self-pay balances prior to and
during patient appointments, and researches and facilitates
patients questions and concerns.
Verifies patient insurance coverage, eligibility, contract group
number, effective dates and coverage, accurate insurance, and
billing address.
Advises patients of insurance coverage co pays or self-pay policy
and documents in patients account for front desk staff.
Monitors patient balances on patients accounts and alerts patients
of outstanding balances to ensure appropriate financial
arrangements.
Actively participates in crafting and implementing
improvements.
Answers in-coming calls from patients or internal team members to
assist with patient care when needed
Schedules appointments for patients with specified clinician
according to scheduling guidelines and availability actively trying
to accommodate all involved
Qualifications
Preferred
Those who excel in this role:
High standard of creative prioritization skills and priority
setting. Shown focus on customer service/patient service with every
interaction. Excellent public relations and
interpersonal/communication skills. Work as an effective team
member to deliver outstanding care. Ability to use appropriate
computer applications. Capable of working independently,
demonstrate critical thinking skills. Ability to accept change and
empower those around you to engage in ongoing process improvement.
A solid understanding of Dignity, Integrity, Service, Compassion
and Innovation.
Other Skills We Desire:
Excellent customer service, public relations and communication
skills
Ability to prioritize and work with a fluctuation in workload while
working independently
Ability to adapt to change and engage in ongoing process
improvement
Flexibility to work at other sites is encouraged
We are an equal opportunity employer and value diversity at our
company. We do not discriminate on the basis of race, religion,
color, national origin, sex, gender, gender expression, sexual
orientation, age, marital status, veteran status, or disability
status. We will ensure that individuals with disabilities are
provided reasonable accommodation to participate in the job
application or interview process, to perform essential job
functions, and to receive other benefits and privileges of
employment. Please contact us to request accommodation.
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive
consideration without regard to any lawfully protected status
Keywords: Fairview Health Services, Woodbury , Patient Registration - Highland Park Clinic, Healthcare , Saint Paul, Minnesota
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