Assistant Store Manager - Apparel
Company: DICK'S Sporting Goods
Location: Woodbury
Posted on: April 24, 2024
Job Description:
At
DICK'S Sporting Goods, we believe in how positively sports can
change lives. On our team, everyone plays a critical role in
creating confidence and excitement by personally equipping all
athletes to achieve their dreams. We are committed to creating an
inclusive and diverse workforce, reflecting the communities we
serve.If you are ready to make a difference as part of the world's
greatest sports team, apply to join our team today!
OVERVIEW:
GREAT PLACE TO WORK:
- Hires and builds a strong team with in the Apparel Department
by partnering closely with the Directors to create targeted hiring
strategies based on talent expertise needs, diversity, or
availability gaps; leverages Store AA to source applicants in the
applicant tracking system
- Responsible for managing the team in the Apparel
Department
- Directly involved in selecting the team by conducting
interviews with candidates, providing a strong recommendation to
the leadership team based on interactions with candidates, and
developing Leads who are equipped to participate in the interview
process; may be required to make the final hiring decision on
candidates
- Builds a people-first culture by consistently connecting with
every teammate and building trust; actively listens and dedicates
time to their development and career interests; stays invested in
their well-being and seeks to understand any roadblocks (personally
and professionally) they can help remove or overcome together
- Uses creativity, out-of-the box ideas, and recognition programs
to build a high-energy environment with highly engaged teammates
(e.g., contests, interactive boards, etc.)
- Coaches and develops oneself and others by infusing learning
into day-to-day leading; places an equal priority on development
and accountability through motivation, hands-on coaching, regular
exposure, and stretch assignments; builds development plans in
partnership with teammates when necessary
- Holds regular (un)planned check-ins with hourly teammates to
ensure they are feeling seen, valued and voices are heard
; ultimately ensuring open and transparent communication
- Ensures that the Apparel Departments meet all merchandising
standards including, but not limited to: merchandise exposure,
visual, pricing, signage, etc. Provides feedback to HoS Directors,
recommending product relevant to local customer as well as
inventory level concerns. Ensures stockrooms are monitored to
ensure all product can be merchandised and available on the sales
floor for customers.
GREAT PLACE TO SHOP:
- Leads by example; is friendly, engaging, available and
genuinely wants to help every athlete
- With the guidance of the HoS Directors, plans, organizes, and
controls for 90 days out using effective tools and processes to
achieve key milestones, tasks, events and commitments aligned with
organizational goals and needs; anticipating potential roadblocks
and adjusting quickly in the moment
- Actively participates in weekly meetings by conducting data dig
recaps, identifying challenges, and providing recommendations to
address opportunities
- Regularly involves Leads when strategizing upcoming plans by
teaching them how to pull and interpret data then creating
opportunities for them to present metrics with improvement
recommendations during intact meetings
- Ensures transparent communication amongst teammates by
leveraging tools to keep tasks, assignments, and deadlines
organized (e.g., Game plan binder, communication board, monthly
calendars, etc.) and Company initiative, programs and
promotions
- Assists with workforce management by handling last minute
schedule changes or call offs to ensure the team in store is
equipped to provide athletes with a hassle-free shopping
experience
- Manages Apparel department scheduling, directing workflow,
daily teammate assignments, and monitoring project status.
- Partners with HoS Directors to ensure long-range management of
the workforce (e.g., receiving coaching and guidance on how to
develop robust 30,60,90-day event preparation plans)
- Closely partners with the in-store Visual Merchandising Team on
Game Plans and strategic product placement every season to ensure
visual standards are met and company strategies are being
maximized.
GREAT PLACE TO INVEST:
- Regularly interprets finances and operational metrics (e.g.,
balance scorecard, P&L, Interna, etc.), making connections to
behaviors and in turn developing actionable steps for improvement
or new opportunities
- Drives sales and profitability through report analysis.
Understands and can identify key financial impacts of metrics such
as UPT, Conversion, average ticket value, etc.
- Promotes company programs including warranty sales, Scorecard
(loyalty program), private-label credit cards, and other seasonal
promotions
- Drives the vision of the organization and store by helping
teammates understand how their responsibilities and actions
directly align to the common purpose and overall performance and
success of the company; motivates and inspires while setting
expectations to bring out the best in everyone
- Makes process connections to understand the root causes, and
develops a solution / conclusion on how to address or mitigate;
bringing forth the right level of urgency to solve a problem
COMMUNITY INVOLVEMENT:
- Ensures store events held to increase community involvement are
executed flawlessly as well as create or support opportunities for
teammates to give back to their community
- Creates a store environment where everyone feels welcome and
safe
- Actively recruits within the community to ensure the store's
teammates reflect the communities that it serves
BRAND & OPS EXCELLENCE:
- Ensures all teammates understand expectations around high
standards by delivering ongoing training and feedback around
essential role execution; disciplined enough to have tough
conversations or make difficult talent decisions in a timely
manner.
- Validates that omni-channel fulfilment and in-store programs
and processes are executed to ensure athletes receive desired
products (e.g., BOPIS, ship-from-store, processing of freight,
etc.)
- Walks the store, holding individual and group conversations
with Leads and teammates working on assigned tasks, proving
constructive feedback and asking in-the-moment questions that
provides both guidance and education to ensure expectations are
clear, progress is being made, teammates are held accountable for
tasks assigned to them, and strategies are flawlessly executed
(e.g., game plans)
- Creates a hassle-free environment by identifying changes that
needs to be made in store; partners closely with the Lead through
delegation and guidance to ensures the completion of key tasks and
a successful store walk (e.g., game plans, selling skills,
recovery, cleanup, etc.)
- Equips teammates to become technical experts by prioritizing
knowledge transfer and first-person teaching
- In addition to being the department expert, challenges oneself
to learn other areas of the business in order to be well-rounded in
product knowledge and the overall athlete experience
- Ensures teammates are practicing safety and security processes
while executing Loss Prevention programs and best practices (e.g.,
watch the product, not the person)
QUALIFICATIONS:
Education:
- High school diploma or equivalent
Experience:
- 3-5 years retail management experience
Education:
- High school diploma or equivalent
Experience:
- 3-5 years retail management experience
Keywords: DICK'S Sporting Goods, Woodbury , Assistant Store Manager - Apparel, Executive , Woodbury, Minnesota
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