Customer Service Technician
Company: Orion Talent
Location: Saint Paul
Posted on: April 18, 2024
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Job Description:
Orion Talent, the nation's largest military recruiting firm, is
currently recruiting transitioning or former military professionals
for a Customer Service Technician position with position with an
industrial gas and engineering company.
Position Details
Location: Metro of Central, MN (St. Paul)
Compensation: $56K-$60K + OT + Company Vehicle, Tools, and handheld
devices
Shift: Tech typically works an 8 hour per day (M-F) and will on
call 24 hours unless scheduled off. Over Time is typically between
15-30% (depending on the season), so accessibility during off-hours
is required.
Travel: 20%. Day travel required, utilizing company issued service
vehicle. Training via OJT and in IL will require candidate to
travel out of area for a week at a time.
Training: Will train at the National Training Center, which is
located in East Chicago, Indiana. Training forum is college level
classes one week in duration requiring completion of prerequisite
prior to actual training class.
Benefits: Comprehensive Corporate Benefits Package (Medical,
Dental, PTO, 401k Matching, Relocation)
Position Description
As a Customer Service Technician, you will be responsible for
safely maintaining/servicing (with occasionally
installing/removing) of various types of bulk liquid and gaseous
cryogenic supply systems (Nitrogen, Argon, Helium, Oxygen, CO2, and
Hydrogen). You will be required to respond to service calls, as
well as performing supply system inspection and preventative
maintenance on assigned accounts. You will be required to
communicate/correspond professionally with counterparts, customers,
vendors, and sales department and will instruct and supervise
outside personnel, such as: crane, electrical, and mechanical
contractors.
Position Requirements
--- Veteran Profiles - Best fit Air Force, or Navy Cryo
Technicians, but open to veteran technicians with either mechanical
or electrical training.
--- Entry level - 3+ maintenance, repair of mechanical and
electrical systems.
--- Experience troubleshooting.
--- Must be good with technology and have the ability to use the
software and devices listed above
--- Being able to read a print, understand P&ID's, materials of
construction, layout and installation drawings.
--- Proficient in the following: Microsoft Outlook, Microsoft Word,
Excel, PowerPoint, internet searches, smartphones and tablet data
entry devices.
--- Be capable of operating service vehicle and have a clean
driving record, with knowledge in the practice of defensive driving
technique.
--- Must be a self-starter, capable of multitasking, possess time
management skills, and capable of planning their overall work order
priorities.
--- Display the ability to communicate professionally with
management, sales, the call center, and customers.
--- Brazing, pipefitting, and/or TIG welding - preferred.
--- Troubleshooting/service experience/knowledge of: regulators,
solenoids, check valves, different types of mechanical valves (both
manual and automatic/solenoid), gas analyzers, piping and fittings,
pressure relief devices, and rupture discs - preferred.
--- Familiarization with various cryogenic storage vacuum systems,
mixers, and vaporizers preferred.
--- Capable of troubleshooting reciprocating and centrifugal pump
systems, analysis pump electrical control panels - preferred.
--- Knowledgeable regarding pressure testing procedures -
preferred.
--- Knowledgeable regarding the cleaning procedures for components
in oxygen service - preferred.
--- Maintain stock of needed parts and supplies for service vehicle
- preferred.
Keywords: Orion Talent, Woodbury , Customer Service Technician, Engineering , Saint Paul, Minnesota
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